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Unfortunately there is no any news in this issue. It seems that the shopify developers are not paying attention to this bug.
No. Unfortunately, the problem was never resolved. We had to pause the shopify app because we couldn't install some webhooks. We are still hoping for a response from support.
I need to request a protected customer data access in order to be able to install a webhook orders/create in my test application. I fill out the form on the shopify partners dashboard (API access | Protected customer data access), but after pressing ...