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User Activity
04-16-2024
Yeah! It got solved on its own. Shopify team said their banking partners needed some time to review my account and it should take additional 2-3 business days. It got re activated in another 2 days.
03-15-2024
No but i did talk to the support team daily. I just received an email from the legal team saying that their banking partner is reviewing my payment account and they should be done in 2 to 3 days. I will advise you not to create another store on the s...
03-15-2024
Yes it was solved after about 11 days. But now my Shopify payments are on hold as soon as i logged in. Now i am not getting a response from the verifications team again. So i am in the same loop again.
@Nick137 Well i did get my store back by submitting the documents. But as soon as i logged in, i got a notification saying that my Shopify payments account is on hold and i need to contact support. I have contacted support multiple times but didn't r...
Hello! My Shopify payments account has been on hold for 4 days!! I received a notification stating that i need to contact support to resolve this issue. I contacted support 4 times already! All of them say that our verification team will r...
hi there @Nick137 were you able to get your store back by submitting the documents? because i am facing the same issue, it has been 10 days and no reply from the legal team.
03-08-2024
Hi @JimmyDanger . Were you able to get your store back? Because i am facing the same issue. I would appreciate your help a lot!
03-03-2024
@Nicholas113 Let me sumarise everything for you. I recently made a Shopify store. Designed everything, bought a paid theme, attached my domain. But after paying for my first plan, my store got inactive. I received an email from Shopify le...
Hello! My store got inactive and Shopify demanded some documents over the email. I provided those by replying to that email. But i am not getting a reply back, it has been over 3 days.Please help! Ticket ID: 4e5fd972-6ecb-48a5-b3d8-4fedf99...
Hello! I recently made a Shopify store. Designed everything, bought a paid theme, attached my domain. But after paying for my first plan, my store got inactive. I received an email from Shopify legal team saying that: "In order to reconside...