Hi there, I constantly run into issues putting banner images & product images on shopify because it get's all distorted. I am using the prestige theme currently, and on the right hand size it recommends a 1800x800px .jpg & 750 x 1100px for mobile.  I...

That is correct. I understand how to set up forwarding addresses so emails sent to the support@abctoys.com get forwarded to my personal gmail account. I can't figure out how to set it up so when I respond it sends from support@abctoys.com. Zoho has j...

Hello,  I have a new shopify store & I am having issues with getting a customer support email put together. I have created a forwarding address, but I need to be able to respond to customers with the support@xxxxx.com domain, instead of my personal e...

Hi Anne, I sent you a DM 

it only gives me the option to do a background video or a featured video as seen in screenshot. Both of these options require me to put a youtube link in there. They also offer an option to upload an image. 

I have recently got the prestige theme. I saw on the demo store, you could have an autoplay video on the homepage to welcome visitors. However, it only allows me to insert an image or a mobile image. I cannot find a place to import an MP4 file.  If a...

Hi All,  I am a drop shipper with a botique fashion store with products sourced from mainly two different suppliers/vendors. I am hitting a roadblock on deciding how to go about my policies page. Vendor and supplier both have different return policie...