This is ridiculous. I am exactly at 14 days since my issue was escalated and have not heard a word back from Shopify technical support. I finished designing my store like a month ago and only thing holding me from launching is this issue which i am l...

Thanks for reaching out. The link you provided just takes to the help center. Same place that we go to get in in touch with a random Shopify advisor. I am at two weeks now with this unresolved issue. Have contacted more than 15 Shopify advisors and s...

  Have been going back and forth with several Shopify advisors over the past week but none have been able to provide me with a solution yet. They don't seem to be trained on how to solve the issue but keep repeating me the same thing over and over ag...

same issue here, shopify advisors don't seem to know how to solve the issue.