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There's also shipping tax settings in Settings > Taxes and duties > Regional settings > Illinois > Edit sales tax information > Show advanced options. Not all the states show this advanced option.
Another thought for your situation. Did you try your Shopify tax override? Set your shipping override to 0% for Illinois.
No one can tell us!!! Not Shopify. Not Avalara. We also have a 3rd party shipping app in the mix. They're saying the app doesn't do anything with the tax. Everyone is saying "not it". Lots of point back and forth. There's a report on Avalara that wil...
Hi. This is still an issue. Why am I not surprised. Can you give me more details on how to do this? I keep getting the run around from Avalara. Their support ticket system doesn't even let you reply to them with follow-up questions.
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