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Shopify DOES NOT CARE about their retail customers using POS at all. They don't even read these comments. Every update they run is a problem and they consistently "update" and screw us over in the process. We've been using Shopify for a decade but n...
The Shopify Software techs need to come stand in front of the 13-year-olds trying to spend their Visa Gift Card birthday money and being declined until they get this figured out. It's heart-breaking and losing us money to boot. They told us the same ...
No prepaid gift card from Mastercard, visa or AMEX has ever gone through for us. It has cost us several sales in the past two years if the person was a minor and had no other way to pay. Very upsetting. There is no longer any option to put in a name ...
04-20-2024
We have POS Pro, and pay a lot for it. It was originally advertised as a POS feature, but never worked. I do see the sub note now added on one help page that it is an online only feature.It is still an option to apply it to the POS channel, that we c...
04-20-2024
It would be great to ever have this addressed.Despite knowing this is an issue with other stores as well, and is NOT just us/user error, I have tried everything I can possibly think of to troubleshoot the issue over the last few years, and continue t...
Same issue. Started last month.Multiple computers, multiple browsers, multiple locations.More often than not, if I get up from the computer, to help with anything in the store, I have to relog in when I sit back down. If I simply hit the button to si...
We are having the same issue.Our codes show that they are set up for POS, but we can't use them on the POS manually or set them up as buttons. Very frustrating."Available on online sales channels and Point of Sale"
05-12-2022
Talking to the rep, they never answered how we get paid for Shop Cash, as it seemed no one really had the answer for her. HOWEVER, in our recent payout, there was a transaction that showed we were getting paid out for the amount of the Shop Cash that...
05-10-2022
We went ahead and captured payment on the one that was a split payment of credit card and shop cash...just to see what would happen. (and also shipped the item, since it was low dollar)It gave an error saying we couldn't capture payment.We then refre...
05-10-2022
We spoke to a shopify rep, and they confirmed that it is in fact one of their apps/programs where people can earn rewards, but that we need to be subscribed and have it set up with our store, to receive payouts, which we don't.So why customers are al...
05-10-2022
We also noticed that where it would normally say "May *, 2022 at *** pm from Online Store"Items sold via Shop say "May *, 2022 at *** pm from Shop (via import)" Googling one of the wordings in the payment "placed this order on Shop"it led us to https...
We received two orders today paid via Shop Cash.Both are from new customers within the US.We have no other record of ever receiving Shop_Cash payments, don't have it as a payment method, or have any type of account that we are aware of...so, we have ...
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7941 | 05-12-2022 11:54 PM |