Same issue. Started last month.Multiple computers, multiple browsers, multiple locations.More often than not, if I get up from the computer, to help with anything in the store, I have to relog in when I sit back down. If I simply hit the button to si...

Talking to the rep, they never answered how we get paid for Shop Cash, as it seemed no one really had the answer for her. HOWEVER, in our recent payout, there was a transaction that showed we were getting paid out for the amount of the Shop Cash that...

We went ahead and captured payment on the one that was a split payment of credit card and shop cash...just to see what would happen. (and also shipped the item, since it was low dollar)It gave an error saying we couldn't capture payment.We then refre...

We spoke to a shopify rep, and they confirmed that it is in fact one of their apps/programs where people can earn rewards, but that we need to be subscribed and have it set up with our store, to receive payouts, which we don't.So why customers are al...

We also noticed that where it would normally say "May *, 2022 at *** pm from Online Store"Items sold via Shop say "May *, 2022 at *** pm from Shop (via import)" Googling one of the wordings in the payment "placed this order on Shop"it led us to https...

We received two orders today paid via Shop Cash.Both are from new customers within the US.We have no other record of ever receiving Shop_Cash payments, don't have it as a payment method, or have any type of account that we are aware of...so, we have ...