Understood. Thank you for this feedback!

Appreciate the additional color!    >Re: the additional “per item” fee is not done on a % - it’s a flat rate. So for one item it may be a $75 fee while another item it’s $30. All items have this fee - this is our “shipping recapture fee” - so we ship...

Gotcha. That makes sense.    Last question: you mentioned the following >Then in turn, the return module would see this order tag and not even offer the return option, thus saving everyone time.   What do you mean by the return module? How are your c...

Hi there!    Thank you for sharing those details. This is an interesting setup.    Shopify currently supports two types of return fees: Return shipping feeRestocking fee It seems to me that if the customer is responsible for return shipping (do they ...

Closing the return without issuing a refund can be done as shown in the below screenshot! Let me know if that doesn't answer your question    

Thank you for that additional information. That is super helpful.    One follow up question: Are orders generally for single items/single quantities? Is it possible to have an order with multiple items/quantities, where the license key has been used ...

Hello! To my knowledge this is due to some specific exchange settings in Loop (I understand this is telling you to go back to Loop Returns, which is not fun).    That said - we are actively speaking with Loop Returns about supporting Exchanges using ...

Hi there! This is definitely on our radar, although not something we have a timeline for just yet.    Can you tell me more about how you envision setting this up? What information would you want the customer to provide to you during this process?

Hello! I am adding some thoughts to your questions below.    >What strategies can we implement on Shopify to reduce return rates during Black Friday and the holiday season (e.g., improved product descriptions, sizing guides, etc.)   The examples you ...

Hi there! How would you want to use the return rules in liquid? 

Hi! Can you share more about how you would like to integrate store credit into your returns process? Do you create returns in the Shopify admin currently? 

Hi there! Can you please share what issues you've been having with doing returns for your needs?    You can create a return in the admin order details page even when there isn't an exchange involved, but I assume you know that and are likely looking ...

Hi there!    I'd love to learn more about the return rules based on order tags. Can you describe a recent time where this would have been handy? 

Hello again -    This is a short message to let the community know this topic remains a top priority for us. We are continuing to explore options and as before, you can expect a follow up post on this thread with another update from the team. We appr...

Hello everyone - Thank you for sharing feedback regarding the recent change to adjust sales when a return is created or approved. We are actively investigating options to address the feedback we've heard from our merchants and partners.   Most import...