Yes

Thank you so much for your response!I will definitely reach out to the support team, however, the link in yourresponse didn’t seem to direct me to a live chat and I’m not quite sure howto go about this. Would you be able to show me where to go?

Hello Shopify Help Center, I am a recent store owner and just got billed for my first month of Shopify basic plan subscription.  However, instead of getting billed $40, I was billed over $500 for the annual plan which is not what I had selected when ...