The ticket number is 47511566this one you mean ! 

For the last week they have saying that they escalated the case same response every time the documents are clear and accurate I don’t know why it’s taking all this time while you advertise it only takes 72 hours I cannot buy more inventory or buy shi...

it’s been 3 weeks now with no response the reputation that I have worked to built for over a year shopify just destroy it in this time I need the payouts to fulfill the orders customers are opening a cashback and I have to pay £10 as fees along side ...

Still did not receive an accurate answer how long please I have engagement and orders I need to fulfill 

No I do not have any Banners I submitted all the requested documents last thursday all the payouts are still pending am reaching out to support advisor basically every day and they are saying the same thing will send a ticket to the finance team and ...

Shopify asked me for some documents to check my identity and my business registration I provided all the requested documents , and now it's been 8 days with no response and the payouts are still pending any idea how this could be solved please 

hi how long did it take them to answer you please i submitted my documents for over a week now and no response