Hey Shopify, Remember how you say you support small businesses? Well then perhaps you can add in the ability for ALL POS tiers to 1. Exchange orders and 2. Refund an order for store credit, which is the policy of literally every small business I know...

I've done so multiple times and they've not done anything so I'm hoping posting this publicly will help expedite their response.

Shopify needs to implement the ability to exchange orders on the POS like they used to be! Saying you now have to have POS Pro for this very simple function is absurd. And support's answer is to return and repurchase an item. How exactly is that supp...