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Hi! They did but it took them about 2-3 weeks, I kept following up via their chat and even tagged them on social media (on x/twitter), it’s not right it takes them that long to respond when it comes to payouts. Keep following up everyday!
06-12-2024
That is absolutely horrible. It seems I finally able to ge through after two weeks. I followed up everyday, tagged them in posts across all my social media, I think Twitter was ultimately what did it. I tagged Shopify and in a few hours I got through...
06-11-2024
Oh my god, I'm so happy it was resolved for you but thats a horrible turnaround, I'm so worried
It’s been two weeks already and still no resolution. I need my payout to pay bills and keep my shop running, this is absolutely disheartening. I’ve been following up everyday and I keep getting the same response that it’s being looked into. I need he...
06-11-2024
This this ever get resolved I’m in a similar boat and it’s been two weeks since I was supposed to receive my payout
Did this every get resolved? I’m having the same issues and it’s been two weeks of back and forth without any indication on when this will be solved I’m so upset.
Hi Skye, The bank account information for my Payouts is not mine, I have no idea where that bank information came from. It's also not a Shopify Balance account. I've already contacted support and they told me they have escalated the issue but I'm st...
Has anyone had this issue? I just launched my store recently and was expecting a large payout, it appears an unknown bank account number was added or linked on my behalf. This is very concerning and I've been waiting for over 24 hours to receive help...
