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User Activity
10-23-2024
I’m reaching out on behalf of our charitable organization (in Canada), which relies heavily on our Shopify account to support our mission and serve our community. We are currently facing significant challenges that are severely impacting our operatio...
06-03-2024
Hi Erin, Thank you for your message. Our payouts were indeed in a pending state due to the lack of two-step authentication (2FA), which we were not informed about through any direct communication. After enabling 2FA, the payout dates started to show...
06-03-2024
I'm truly sorry to hear that you're facing the same issue. Since February, we haven't received any communication from Shopify regarding the fund hold or the reasons behind it—no emails, alerts, or notifications on the Shopify interface. There has bee...
06-02-2024
Hello Shopify Community, We urgently need help resolving a critical issue with our Shopify account payouts. Here are the details: All payouts have been in pending status for several months since Feb 2024.No funds have been transferred to our bank acc...