We are now being told, more than 2 weeks after the initial ticket was made, and now after the issue is resolved, that "Colm" who is supposedly an Account Security Specialist, has gotten involved and put a hold on our payouts again. This is ridiculous...

Hi,This situation resolved itself, since I had a refund I was able to manual process, which triggered the rest. I did allow time the team time to review contents, and they assured me they would get back within 24 hours, and never did. The whole point...

We have a store front that had an update with our bank at the end of May. The bank account seemingly had an extra security feature stopping Shopify payments, but this was resolved. I have now logged multiple tickets to try to get Shopify to process o...