They are definitely violating their terms and breaking the law. If we round up a few others, we can get something going for sure. Their customer support is beyond terrible. For a publicly traded company, this is not acceptable.

This one was resolved yes! Eventually the payout showed up again and was released to me. Terrible customer support from Shopify though, never got a response from them

I made a post the other day explaining how Shopify Payments removed almost $20k USD from my balance without any explanation or notice. No help from support as of yet. No help from anyone on the forums as of yet.Another one of my stores had $28k being...

Still no help from Shopify

That was the first thing I did, but was of no help

One of my stores had roughly $20k in reserves that were supposed to get released around this time in July 2024, so today I checked my store and couldn't find this payout.I had to double check to make sure I wasn't going crazy, but $20k is a large sum...