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User Activity
10-26-2024
Hi there, just wondering if your Contrado app is working properly? When people order more than one item from Contrado on your store are all of products successfully integrated to Contrado? I have had situations where none of the products get integrat...
10-26-2024
Kimi, I am having problems with my Contrado app and I'm not getting any customer service response from Contrado. It's been 22 days since I submitted a ticket to them and there has been no reply. Given this, my question to you us: If I uninstall the C...
10-26-2024
When you uninstalled the old Contrado app and reinstalled the new one, were any of your product listings affected? Did you have to resync the listings and fix the listings on the Shopify side?
On mine too
It's back up now!
Shopify 500 Error - Can't log in to Admin Dashboard. Is this happening to others as well?
10-23-2024
I hope someone can help me with this one! There are a bunch of products on my Shopify store from a variety of suppliers that are producing errors when customers try to purchase them. The error says "Shipping isn't available for Ontario. Select a diff...
Thanks!
Can you point me to information on the property DNS, SSL and CNAME settings for my Shopify store? And also information on how to set sub-domains - and what the proper DNS and CNAME settings are for sub-domains. Thanks.
I need help! I just launched my shopify store recently and the test purchases returned errors, see below. The subject line of the Shopify error message says:Failed to send fulfillment request from my shop. The email message says:Fulfillment requests ...
10-07-2024
I have added my stores domain on Shopify, it is held through GoDaddy, but I have received a message stating that the "default sender's domain is a different url (1) and that it is hosted through Shopify. How do I change the senders domain to match my...
10-05-2024
I received this email from Shopify right after an order was placed on my store, the message of the email is below. How can this be fixed? Fulfillment requests from shop *** to fulfillment service Contrado failed. The requests failed with status code ...
I have a similar but different question. I'd like to offer my Canadian clients access to a store that has products supplied by Canadian suppliers and have a different storefront for my US customers with similar/same products - but that are produced b...
I don't think it is solved in the current version - as of July 20, 2024. It isn't working in my version...
