I just switched from Ecwid to Shopify and now I am kind of kicking myself over it, since I have a large amount of money that's been sitting in limbo since 7/22. Hopefully they figure out the issue on the backend soon. It only seems right that we shou...

Ah ok, missed that comment. Thanks

Did this ever get resolved?

Has this been resolved yet?

I am also going through this. Started getting orders on 7/22, waited until 7/30 to reach out to support. Have reached out 5 times since, being told that the 'Verification Team' or 'Business Operations Team' usually gets back to issues within 24-72 ho...