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User Activity

Hey @DracoStones88, This is Sara from the Loox team  Other than helping you effortlessly collect and display your reviews with our automated Review Request system, we also offer the option to incentivize photo and video reviews with automated discou...
Hey @PurplePartner,Sara from the Loox Reviews team here!Loox offers automatic, in-app review translation which allows you to translate your reviews into any of our 21 supported languages. You can read more about this feature here. We also offer a "mu...
Hey @EzelLondon, This is Sara from the Loox team here  The theme customizer doesn't always reflect margins and spacing accurately, but I took a look at your site and saw that the spacing looks great on your live page:If you still want help adjusting...
Hey @BON_Loyalty, Thanks for the recommendation!Hey @dalsierE, Sara from the Loox reviews team  Loox offers 3 different subscription plans for merchants at any stage of their Shopify journey. We make collecting customer reviews effortless with our a...
Hey @Ilyasvdb This is Sara from the Loox team.When the link in the review quickview leads to a 404 page, it means the review is associated with an inactive product. There's a way to change the product associated with a review in your Loox admin in t...
Hey @AnneLuo, Sara from the Loox team here- thanks for recommending us!@paulson1, hey there! Loox offers 3 different subscription plans for merchants at any stage of their Shopify journey. We make collecting customer reviews effortless with our autom...
Hey there @leganza!Sara from the Loox team here You can remove the "write a review" button from your Product Reviews Widget by heading into your Loox admin under Reviews > Reviews Widgets > Product Reviews Widget > Customize. Inside this widget's ed...
Hey @binal_identix, thanks for this great explanation!Hey there @Vinay26, Sara from the Loox Reviews team here  Loox allows you to easily import your reviews from any previous source, including Shopify Product Reviews, using our dedicated spreadshee...
Hey there @timo23!Sara from the Loox team here  We would be happy to help you remove this extra Loox widget so that you won't have any conflicting code the next time you try to add a new Loox widget.Please feel free to reach out to us at our support...
Hey there @juanklk!Sara from the Loox team here At Loox Reviews and Referrals, we specialize in beautiful ways to collect and display your visual reviews. We offer a grid layout for our Product Reviews Widget that has a similar layout to your screen...
Hey again @ekrembcc!Sara from the Loox team here  From your first screenshot, it looks like you're currently displaying a non-Loox reviews widget on your live page, which might be why changing your Loox settings isn't making any changes on your live...
Hey @ekrembcc, Sara from Loox here I see that you've already found solutions that work for you here, which is awesome!I wanted to let you know that you can also change the background color of the app section through your theme customizer. It varies ...
Hey there @Mounthill, Sara from the Loox team here  I took a look at this badge on both of the linked pages, and all I could find is that this badge is called the "liking badge." I don't see an indication in the code to the source of this widget, no...
Hey @_nitish,Oh, I'm happy to hear that! And sure thing- shop.metafields.loox.global_html_head stores your defined settings regarding colors, icons, etc. For example, the Star Rating Widget's color and icon settings are stored in that metafield. Anot...
Hey @_nitish! Sara from the Loox team here If you're actively using the Loox app at the moment, I wouldn't recommend commenting out the following line of code, as this may affect the performance of Loox widgets on your store.:{{ shop.metafields.loox...
My Accepted Solutions
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