Summary of Today’s Communication:Today, I reached out to Shopify Support to discuss the ongoing suspension of my Shopify Payments account, which has been on hold since September 3rd, 2024. I provided a detailed explanation of the issue through a comm...

Dear Shopify Support Team, I am writing to express my increasing concern and frustration regarding the ongoing suspension of my Shopify Payments account. My account has been on hold since September 3rd, 2024, with no prior notification or communicati...

Shopify Payments was suspended on September 3rd without any email notification. I have contacted customer support multiple times during this period, but it has been almost 10 days, and I still haven’t received any email or progress update from the re...

It's been a week now and I still haven't received any response from the review department.

Yes, I almost check with them every day for any progress. Just today, one of the staff members helped escalate my case as urgent. While I’m not sure if this will speed up the process, this response felt more proactive compared to the previous ones. I...

Yes, for Shopify, it might just be a function and part of their routine operations, but for a seller, it’s about the livelihood of a family. We depend on these payments to sustain our business and provide for our loved ones.I completely understand yo...

Hi Firetoystore,I can completely relate to your situation. I’m currently in the same boat and feeling equally frustrated. It’s shocking to hear that you’ve been dealing with this for two months without any progress or clarification. My payment was on...

Hello Shopify Community,I'm reaching out here because I’m facing an issue with my Shopify Payments account, which was unexpectedly suspended a few days ago without any prior notice or communication from Shopify. Since then, I have not received any em...