Hi Anita,I recently completed this migration myself and encountered the same issue.One alternative was changing the “SKU Mapping” in Shopify Shop to “Bar Code” and adding the variant description in “Item References.” However, this approach removes th...

Hi H_SB, To refund the item, you need to ensure you set the quantity against the item as per below then click Refund When the credit note is automatically created, it will sync back as an Item  Below is my Shopify Shop set up for Return and Refund Pr...

Hi STech1, In the "Shopify Shop Card", you set up the sync for inventory and price. For the Price:If you leave the "Customer Price Group" blank, it will pick up from the "Unit Price" on the item card. For Inventory:You need to define the location via...

Hi Malcolm, Your understanding is correct.Customers are created accordingly based on the your "Customer Synchronisation" options in "Shopify Shop" within BC .By default, the "Customer Price Group" and "Customer Discount Group" are applied to all cust...