To resolve the unrecognized charge from Shopify, first, use the "Forgot Your Store" tool with your email to check for any associated stores and their charges. If you still can't find the charge, consider the possibilities, like a purchase from anothe...

To manage orders flagged with medium or high fraud analysis, it's essential to verify each order before fulfillment. You can contact the customer directly to confirm their details, such as billing address or order specifics. Additionally, consider im...

To report fraudulent transactions related to a Shopify store, start by gathering all relevant details, such as transaction dates, amounts, and any associated store information. You can then report the issue directly to Shopify through their support c...

To speak with a live person about your disputes, try calling Shopify's support line if available in your region. You can also request a callback through the support portal for a more direct conversation. Make sure to have your account details and dis...

It sounds like you might be facing an issue with your payment processor. Check if there are any specific restrictions or settings that might be causing this behavior, such as fraud detection or payment method limitations. It can also help to look at ...

To address the account suspension, ensure you've followed all the steps in Shopify's Terms of Service regarding copyright issues. It's important to monitor your email for any communications from Shopify about the suspension.

To continue using third-party subscription apps, you can stay on the older version of Stripe that supports them. If you've already upgraded, consider switching to Shopify Payments, which supports third-party subscription apps. Alternatively, you coul...

You can achieve this by using automatic discounts for specific products or collections. However, Shopify's built-in discount system applies the discount to all qualifying items in the cart. To limit the discount to just one item, you might need a thi...

Double-check that the metafield type in your custom data matches the format you're using in the collapsible row (like rich text or plain text). Also, ensure you've selected the correct metafield from the dynamic source when connecting it in the theme...

To cancel your Shopify plan, go to your admin, navigate to "Settings" > "Plan," and choose "Deactivate store." Shopify doesn't offer refunds for past charges, so the previous month's billing likely can't be refunded, but you can cancel to avoid futur...

To cancel your subscription, go to your Shopify admin, click "Settings," then "Plan." From there, select "Cancel subscription" and follow the steps to deactivate your store. Make sure to save any important data before proceeding, as your store will b...