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They keep telling me the same thing…they have no timeline for when I will be contacted. I am going to contact a lawyer. 
I have been locked out of my account with NO EXPLANATION OR RESOLUTION for 2 weeks! I cannot access the funds I have in there or do anything!  Today I chatted in again as it has become part of my daily routine and was told they sent an email on 9/16....
My account has been locked for 2 weeks. I need resolution!! HELP!!! UGH!!! 
Did you ever get back in? I am dealing with this now and have been locked out for 2 weeks!! They say they will send an emai land never do. I just don't even know what the issue is or how to resolve it!!!! They are completely unhelpful!! I am thinking...
I am in the same boat! I’ve contacted them every day for over a week and they refuse to do anything. I’m going to contact a lawyer if it’s not unlocked soon. I have money in there I need to access and they are not helping to resolve or even tell me w...
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