Hey @laviere , This is Alvina from AdVision. It looks like the issue with the video thumbnail not playing and displaying a blank white space could be related to a few possible causes. Below are some quick checks and potential fixes you can try: Check...

Hi @Nekato : Alvina from AdVision eCommerce here. While Shopify’s native order page lacks item thumbnails, there are a few third-party apps that can help make this easier for you. Here are a few options to consider: Order Printer Pro: Offers printabl...

Hi @SeanKerr : Alvina from AdVision eCommerce, Here are a few possible solutions you can try:Ensure tax settings are consistent: Double-check that the tax settings in your Shopify admin are consistent across the entire store, especially for order-lev...

Hi @z832 : Alvina from AdVision eCommerce here, It sounds like you're running into an issue with webhook notifications not firing when the payment terms on an order are changed. This could be related to how Shopify handles order updates and triggers ...

Hi @pawsintheskyltd : Hi, Alvina from AdVision eCommerce, Here are a few options you could consider: Klarna: Allows you to offer customers the option to spread payments over time and is widely available in the UK.Afterpay (Clearpay in the UK): Anothe...

Hi @Kusername : Hi, Alvina from AdVision here, It sounds like you’re running into trouble with managing your plugins, specifically with deactivating the AliExpress plugin. This can sometimes happen if the plugin was installed out of order. Here’s wha...