Update: we emailed Justin with the Shopify balance team. We have already swapped payment processors due to this experience, we were able to transfer our remaining funds to an external business account, and the issue is resolved! However, it has been ...

My store was doing very well and went viral overnight. Shopify started holding my funds and caused a delay in orders. They had no reason other than the fact that my account was new. The delay in orders caused 14 chargebacks (out of 1,000+ orders). No...

I am now having the same problem a year later with no resolution! My store went viral and was doing very well until Shopify started holding part of my money. I have filled all the orders that I can with my own profits, but now shipping is delayed due...