***SOLUTION FOUND*** Updating this in case it can save anyone else the stress I've been going through, and since Shopify Support is completely utterly useless. I made a second, new Shopify store to see if I could get a separate Shopify Payments to ve...

I'm also dealing with this currently. It's been 2 weeks now for me-- the new chat only support system is a joke. Were you able to get help from the verification team eventually? 

Hey-- I'm having a similar issue. They are having trouble verifying my EIN because I created it newly, and didn't know it takes the IRS a couple weeks to move it to permanent records and pass a TIN check--  even tho they give it to you right away. I'...

Hey-- I'm dealing with this same issue currently. Same abysmal customer service and run around. It's been weeks now. Were you eventually able to get help? How did it resolve? Should I just give up and move my store to a different platform? OOF!

Hi there, I am having this same issue. I've tried to upload the EIN verification documents but am now locked out and not able to upload anything, change anything etc. It just says to contact support over and over. I've done this many times with no me...

Hi all, desperately looking for any creative ideas or help here. I've just finished moving my website and business from SquareSpace which could not handle my flash sales without crashing, to Shopify. When I set up Shopify Payments it asked for an E I...