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I feel for you Suzy - thankfully, I hadn't invested anything like thatmuch although of course the amount of time spent on it was insane.I "closed" (it never actually opened) the store last week as it was justridiculous the amount of bandwidth it was ...
Sorry that's happened to you. I am carrying on as bricks and mortar fornow.
Did you manage to talk to a manager or higher rank? I've been told I cannot make a formal complaint to management because "the team" handle their own complaints. An already poor service policing itself!
So glad I found this forum - it has compounded what I have been thinking about shopify over the last couple of months. They are not interested in the small shops anymore now they have gained larger commercial clients. I've been building my store si...