Hi @Azdeen Just wonder what kind of authenticator app you are using on your broken phone. If it is Google Authenticator, you can login Google account on another new phone and find the codes back, as they are saved in the account directly. If you need...

Hi @Muselabel I have checked the page URL you shared here. May I know the text content is from theme template or generated from external app? If it is from theme template, we can change the text font into H5 tag directly. If it refers to an external ...

You can try to contact Shopify via Live Chat by accessing below URL below and after sharing exact question, you can wait and see the response from Shopify end directly.https://help.shopify.com/en/manual/your-account/contact-shopify-support#contacting...

Hi @Muselabel This needs to be adjusted either from Customization page or find out related liquid file to change the heading tag directly. Please share related page URL so that I can further check your current text font details to give a better pract...

Hi @BadForm This needs to check the page backend code contents, so that I can share you the available code. It will be quite helpful if you share this page URL. Thank you!

Hi @Emmab10 I may find out the issue cause code after checking under inspection mode page. 1. The product image has been added with round corner CSS:2. The background color of quantity button is incorrect.The way to resolve the two issues here is: 1....

Hi @keithfletcher Do you have this store URL when taking an order? You can save this website information and report to Shopify for terminating. Therefore, it will not be live anymore. For getting touch with the people who sold you the goods, it is be...

Hi @mansi A kind reminder here for your reference: Please double-check if the embedded app has some errors on the console section under inspection mode page. If so, please debug and find out the cause code accordingly. Thank you!

Hi @neonit I can give you some reminders here after checking your store page contents, you can take a look and optimize wisely: 1. Slow page speed. This is very obvious when I try to access your product page, as it loads a long time until all element...

Hi @Plotto When I search your website on Google based on Germany region, I find out sth unusual in the search results. Here are the ideas I listed below, you can take a look and make them as a reference: 1. No store favicon. The store favicon is a pa...

I can feel how frustrated you are after trying so many times. Have you contacted Shopify via email meanwhile in this period? You can push them and let them give you the feedback, a kind reminder here. Hope this issue can be resolved efficiently when ...