Hi Greg,Thanks for sharing your setup—it sounds like your business has a strong foundation and is thoughtfully transitioning into modernizing its payment workflows.Given your current process and goals, you might find Shopify invoice payment a great f...

Hi there! Great question—and totally understandable when you’re dealing with large equipment and variable shipping costs. Shopify’s native checkout isn't ideal for this kind of setup, but there’s a workaround that works well.I’d recommend using the ...

Hi there You're right — currently, Shopify doesn't offer a built-in feature to automatically email monthly payout reports, which can be frustrating for store owners who want hands-free accounting and reporting.While this feature is still missing nat...

Hi Fiona_KrawczukI’m really sorry you’re going through this—it sounds incredibly frustrating, especially with your business on the line.Given how many payment methods you’ve already tried, it definitely seems like something deeper in Shopify’s billin...

Hey there! You're absolutely right—Shopify’s default setup doesn’t provide official invoice functionality that's flexible enough for B2B or non-individual customers.If you’re looking to send official invoices at any stage (before or after payment, o...

Hi there!Thanks for reaching out! It can definitely be a bit frustrating when you’re waiting for tracking and delivery updates. Typically, once an order is fulfilled, Shopify stores automatically send out a shipping confirmation email that includes t...

Hey there!Great question! It’s awesome that you’re thinking about improving the tracking experience for your customers.By default, Shopify includes the “Track order with Shop” link in the shipping confirmation emails, but if you want to add your own ...

Hi there!Thanks for sharing the details. It sounds like Shopify automatically assigned the wrong carrier when you entered the tracking number, which can happen if Shopify’s system misidentifies the tracking format. Unfortunately, Shopify’s default se...

Hi there! Great question — and you're not alone in looking for a way to update order statuses without jumping straight to fulfillment with tracking details.Unfortunately, Shopify’s built-in order status system is quite limited. It mainly tracks Unful...

Hi there! Thanks for sharing your experience — I totally understand how this can be frustrating, especially when you want your customers to stay in the loop until the very end of their delivery journey.By default, Shopify's order tracking stops at th...

Hi there! Great question — I totally get how it would save so much time to see more detailed shipping statuses like In Transit, Delivered, or Exception directly on the main Orders page instead of clicking into each individual order.Unfortunately, Sho...

Hi there! No need to apologize — it’s great that you’re asking these questions as you get started with Shopify!You’re absolutely right — checking each order individually to see its shipping status can be really time-consuming, especially when you’re ...

Hi there! Great question! By default, Shopify's Order Status Page (Thank You page) is designed to show a compact view on mobile — that’s why the order summary is hidden in a dropdown to keep the page clean and mobile-friendly. Unfortunately, Shopify...