Here is the incorrect answer I received from Shopify regarding this issue.  The products in question have been entered into my system for years and there has never been an issue with "cost not recorded" when I run the Finance Summary report at the en...

Thanks for the reply.  While I don't want to pay for another service to supplement Shopify's lack of service, I guess I might have to.  Are you happy with A2X?  I still haven't heard anything back from Shopify and I contacted them about this issue on...

Has anyone noticed any incorrect info on the new Finance Summary?  On my end, it's saying I had a large number of sales where the cost was not recorded but when I look at each individual product, the cost of the product is clearly entered (and has be...