Hi @abubakarkhan566  There are so many apps out there now that it’s tough to know what’s actually worth installing. I’ve worked with a bunch of Shopify stores, and in 2025, the ones that usually move the needle for sales tend to focus on a few key ar...

Hey Shopify community! It feels like AI in customer service has really turned a corner lately. I’m noticing a big improvement not just in speed, but in accuracy and actual issue resolution. For example, taking Lyro AI agent at Tidio:It only learns fr...

Saved the post! Thanks so much for the benchmarks. Are those only applicable for dropshipping products?

Hey there — totally feel you  So what’s actually “fast enough”?1. Aiming for under ~2 secondsA strong benchmark is to get your homepage (and key product pages) fully loaded in under about 2 seconds, roughly matching the expectations for fast sites. ...

Great question, Franck. I work in this space daily, so happy to share what I’ve seen work well across different e-commerce stores.When it comes to chatbots, most merchants I speak with expect three core things:1. Real product understanding, not just ...

I’ve definitely had a few moments where chatbots totally missed the point. For example, I once asked a store bot, “What’s the difference between the vitamin C serum and the brightening serum?” and it just kept repeating the generic product descriptio...

There are tons of those, sure. But honestly, I think chatbots can be way more helpful than they get credit for. Even if info is on the product page, not everyone reads it (seeing the stats, you'd be surprised how many people tend to ask support inste...

Hey, great question! I work in eCommerce industry for some time now (mostly with Shopify stores) and also collaborate closely with Tidio, so I’ve seen AI chatbots in action across a bunch of industries.From what I’ve observed, stores that implement A...

Hi! Here is a step by step guide how to install Tidio on your website: https://help.tidio.com/hc/en-us/articles/5378348485660-Install-Tidio-on-your-Website. Let me know if you have any issues, I'd be happy to help. 

AI chatbots can definitely help reduce support costs, but only if they’re set up with the right context and data.At Tidio, we’ve seen that merchants get the most value when they train the bot on things like product info, shipping policies, and common...

I’ve run flash sales on both platforms, and honestly if high traffic and reliability are your top concerns, Shopify handles it better out of the box.With WooCommerce, you're more in control, but that also means you’re responsible for hosting, caching...

Hey! I’m part of the team at Tidio, so I wanted to jump in and help clarify a few things Tidio is designed to be lightweight and optimized so it won’t noticeably slow down your site’s load time, especially since the widget loads asynchronously (mean...

Shopify is more streamlined and optimized out of the box, so while you have less technical control, it feels lighter for non-developers since Shopify handles performance, security, and updates for you.