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User Activity
5 hours ago
Hey. @BlackSailsMerch.
Thank you for posting this question!
If you're looking for more print-on-demand suppliers for your trucker hats, then we'd recommend checking out our list here: '11 Best Print-on-Demand Companies and Sites.' While we can't ...
6 hours ago
Hey, @lahcen2024.
Thank you for joining the thread.
You can edit the DNS directly from the Shopify admin. However, if the domain was purchased on a different store, then you can log into that account to manage the DNS. If you no longer have acces...
Hello, @jowel.
Thank you for joining the thread and bringing this to our attention.
It's important to note that there isn't a way to cancel a transfer of ownership once it has been initiated. However, we may be able to assist you with adjusting t...
03-15-2024
Hey, @SanaKhan.
Thank you for reaching out.
Increasing conversions or getting your first sale can be tricky at first. However, we've got a couple of handy guides that include various suggestions that may be able to help you with this task. If you...
Hey, @GroovyHues.
Thank you for reaching out and bringing this to our attention.
It's possible that you need to make some adjustments to the default package so that it's an envelope package in order for the checkout to calculate accurate shipping...
Hey, @MikaelSebastian & @mmuaz.
Thank you for reaching out and posting this question.
Changing the button style of PayPal is something that you can do under the Advanced settings on the PayPal Manager end. However, these options will vary between...
03-15-2024
Hey, @James105.
Thank you for following up.
Marking the product as a non-physical product is a workaround for hiding the shipping fields. However, we understand that this isn't a solution for everyone, and we'd be happy to share your feedback as ...
03-13-2024
Hey, @Matsecomltd.
Thank you for reaching out and bringing this to our attention.
If you're looking to change the ownership of the payments account, then it looks like we'll need to access your account in order to resolve the issue. While we're u...
03-13-2024
Hey, @ctnewman.
Thank you for posting this question.
You can disable Shopify Balance by switching payouts to an external account, and this allows you to continue using Shopify Balance in the future. However, if you'd like to cancel your Shopify B...
Thank you for the additional context. The option to use debit card will be based on your store's location, and we've got more information on that here: https://shopify.link/w4jz. However, it's important to note that we're unable to access merchant ac...
03-11-2024
Hi, @fbritop.
Thank you for reaching out and posting this question.
The information in the order confirmation, including the link to the order status page, might seem to be publicly accessible; however, with the recent changes, customers will nee...
Hi, @Max114.
Thank you for joining the thread.
While we're unable to provide account-specific support via the Shopify Community, we'd recommend double-checking the banner and your inbox for any communications from the Shop team. If you need fur...
Hey, @artmetech12345.
Thanks for reaching out and bringing this to our attention.
It looks like you may need to recreate the UTM for conversion tracking, and we've got a blog on that here. However, we're unable to access merchant accounts via the...
Hello, @DerekLefkowitz.
Thank you for posting this question.
We're unable to confirm your eligibility for Shopify Payments as we're unable to provide account-specific support via the Shopify Community. We'd recommend taking a look at Shopify Paym...
03-09-2024
Hello, @Edouard11.
Thank you for joining the thread and bringing this to our attention.
We'd recommend clearing the cart or clearing the browser's caches, and then try putting the cart together again. If the problem continues to persist, then it ...
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