Alchemist_John
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‎11-22-2023 01:33 PM
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This is mostly a rant. Does anyone else find it completely inappropriate and unprofessional that shopify coaches it's so called gurus to pepper their conversations with smiley emoticons? The...
Looks like Shopify is at it again tweaking details that worked (mostly). The UP/DOWN arrows in Orders are now LEFT/RIGHT arrows and seem totally backwards...but they don't see it. I got t...
It was brought to my attention today my UPS rates don't match what I charge. After checking in, I found out that Shopify does not pull my negotiated rates. Just the basics. Thanks for w...
One of the few things I liked about S2 was that the Orders interface was finally tracking the e-mails I was sending my customers and I could actually see what i sent instead of having to BCC myself. ...
I've already submitted a ticket, but I curious to hear is anyone else has been a spike in browser instability or crashing. Since the official mandatory switch over last Monday (I held to ...
Now that I've been forced into S2, can someone tell me where the last four digits of the authorized credit card have gone? I hope/pray it's just been buried and not gone.
In the orders screen, the filters seem to be defaulting back to all orders. Open and Archived each time I log in. Why? Is this on purpose? Should not default either be what you had ...
What happened to the List view of Products? It seems to be only Inventory view now. Is it gone? Is there a way now to see all my variant stock levels at a glance? Having to go int...
When I try and edit the text of my Product, if I hit enter (a carriage return you know) it shoots my open window UP so I can no longer see what I am trying to type without scrolling down.
I just entered my Orders page on my Admin interface from Classic and found myself in S2. ????? I was able to switch back but WTF? Will we be given notice before the mandatory switch? ...
I just noticed this. In Classic, if you hover over the browser tab (FF here), it shows the order number. For instance: "Chocolate Alchemy - Admin - Order# 101071" Helpful info while nav...
In the Products page, I'm finding the Title is being truncated visually. In Classic the text wraps, In S2, it does not. Not nice. And while I am in Products, I don't see why a full 1/4 o...
Any chance this is on the current wish list? It'd be great if a customer, upon checking their order confirmation, can correct a shipping address on an order themselves before it is shipped.
I'm not sure if this is on purpose or not, but I noticed it Classic also. I have an order that shows this: Risk Analysis The following risks were assessed for this order: i The billing addre...
That about says it. In Classic, I can right click and 'copy email address' for the customer's email address, but I can no longer do this in Shopify 2. I have to VERY carefully select the ...
All the old PixelPrinter threads are now locked, but there are no real ansewrs. Is PP ever going to behave the same as it does in Classic? i.e. single click button instead of being part of the...
As you know, in Abandoned orders, there is a link "this url" that you can give to a customer to save them steps if they have had issues with completing their order. The problem I've discovered ...
Can you explain to me why Shopify 2 has a zoomed in location for where an order is shipping? And it's link to google maps? It seems like unnecessary clutter. I was glad to see it had di...
I've had a couple customers basically freak out at the following message when I gave a partial refund: Description : Order cancelled by merchant Something more accurate would be nicer as oppos...
I can not figure out how to add videos in my Products. I assume you didn't take away that feature, but I can't work out how to due it. The best I can do is insert a youTube link. I ...
When putting in Tracking information for an order, most (but not always) of the time half or more of the display is cut off and un-readable (and still blocking the items being shipped). And, well, ...
I seem to have a memory that one of the improvements to Shopify 2 was a better Search feature. Is that accurate? I ask because I'm not finding any difference, and specifically, finding that t...
While fulfilling orders, I am finding the new work flow, due to button location placement, significantly more awkward to deal with. In Classic, it was top down. Receive payment. Fulfill...
I've put in 4 technical support questions over the last 3 weeks or so and have heard back on none of them? It seems the more popular and busy Shopify gets, the less actual support help occurs.&nbsp...
In Classic, the Customer's name is a link to their account. That is not the case in Shopify 2. It would be great to have that functionality back.
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User Activity

How are you actually doing it? 
I completely agree.  They are gaslighting us.  I would love a real response from Shopify.  Check out this bot interaction. " Hello! I'm your virtual Help Center assistant. I'm here to help you find the answers and resources you need. How can I help?I...
"If you don't see any of these buttons, can you please perform some troubleshooting steps before attempting to create a support ticket again? You can try the following steps: Clear the cookies and cache of your browserTry a different web browser, as ...
Yeah, this is gaslighting at its finest.  I was on with the AI and somehow it asked me if I wanted to talk to a person.  I had literally said I wanted to do that half a dozen times and it just looped.  This talk about clearing chaches is just more ga...
My issue with the argument that Shopify has been undercharging for years is predicated on the assumption that users use all the new features.  For myself, I moved to shopify so many years ago very specifically because they did not have a ton of featu...
Yep, my thoughts exactly.  I so wish there was another reasonable alternative.  I just had the most frustrating conversation with support.  They literally spent 20 minutes copy and pasting the email we got, defending their position but assuring me th...
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