Laurie_Nickerso
Excursionist
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Last Activity
‎10-23-2022 09:17 PM
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Post Count
27
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Okay, I think I am going nuts. I am using the Canopy Theme, and when I upload a photo for a new listing, it seems like the color shifts as soon as it is selected as the main image. It becomes duller ...
Hi! Does anyone know how to remove customers from the Bold Loyalty Points program? I have a ton of people are not using the program and I am paying for each person. I would like to trim the li...
Hi! I just added gift cards to my account, and I want to remove the quantity available for them and have them always in stock. Right now, each variant has a number associated with it. I would like to...
Hello! I noticed in my shop that all of a sudden, I have my items being automatically tagged with spo-disabled. What is that? Why are they getting tagged that way, and why did it all of a sudden hap...
Hi! I had a potential customer email me asking if we ship to South Africa. I wanted to double to check to make sure South Africa was one of the countries in the dropdown menu at checkout so I could j...
Hi Shopify forum! I am having an issue with sales tax. I want to collect sales tax for Massachusetts, and I think I have it set up correctly, but whenever a customer from Massachusetts checks out ...
Earlier, I submitted this question. I thought I would test my checkout with my own credit card, and it was declined. So, something is totally goofed. It looksl like only payment with paypal is workin...
I just launched my shop and have had a few orders. Hooray! But, I've noticed I've had a bunch of abandoned checkouts with the message "Card Verification Value (CVV) isn't available" in the Frau...
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User Activity

Hello!My website images stopped loading correctly on certain browsers. While this probably will be solved by updating the browser to a newer version, I've had multiple costumers contact me today letting me know the website was broken. Is there a way ...
Thanks! I added the theme to try, and I went to our URL, puppetpelts.com, and the unedited theme was showing up. Maybe that was just on my computer? But, I had to go into my current theme and resave it for it to switch back. Super weird.  The Avenue ...
Hello!I want to change my theme to Avenue, but when I clicked on "try the theme" it replaced my current website with the test site. YIKES! Is there a way to design it out before it is live? I thought I had to click "publish" it for it to be active. D...
Thanks Kimi!I requested early access to Shopify Markets, but I guess I wasn't selected for the pilot program. I am actually a little bit shocked that Shopify has not really stepped up to make international selling easier. Particularly after the new E...
Thanks Shopngo! Since the new tax rules hit on July 1 it just seems like everything is all of a sudden broken. It's a total mess. I appreciate the info!  
Hello! Is there an app that will display the estimated duties and taxes on international orders? I don't want to collect the tax, just show my buyers what they can expect to pay when the box reaches them. Thanks, Laurie 
I have the same issue. Looks like there's an updated "finance" page and things are missing. I'll contact support to figure out how to show the balance. I need to be able to see the balance and anticipated payout to plan for my business purchases. It'...
Yes, I understand  they will physically not show on the label, but how do I add that number to my account with the various shipping carriers? For example, I use UPS and USPS labels purchased through Shopify. There is nowhere that I see on Shopify to ...
Hello!I ship internationally to the EU and have an IOSS number. I added it to my account under the taxes section, but how do I get my IOSS number on the shipping labels purchased through Shopify? I don't want want my customers to be charged for taxes...
Hello!I am trying to figure out which orders have been hit with an "adjustment" for the shipping labels. In the generic help topics, it says the orders will have the adjustments listed in the transaction history. I have combed through a months worth ...
Hello!Is anyone else not able to void shipping labels today? Normally there is a button under the fufillment section with "Void Label" and it isn't an issue. Currently, there is only the option to reprint the label. Is anyone else having this issue? ...
I thought this would be a simple thing to set up, but it doesn't seem to be. I want to have a sale on the same day every month. Is there an app that will automatically have a 10% off sale on my site every 10th day of the month? I would like to have t...
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