Oct 1, 2021
Hi, I have a sale that was cancelled and returned. Although it has refunds, it's financial status is paid and its fulfillment status is fulfilled. It has a status of returned. How do I query it? Doe...
Aug 27, 2019
Hi, I am using the 2019-10 API to pull orders. This query fails and returns a list of all orders: https://example.myshopify.com/admin/api/2019-10/orders.json?limit=250&...
May 6, 2019
Hi, Using the Shopify events API, my goal is to pull a list of recently fulfilled order Ids. I fulfilled an order today, but I only see a message saying that the order was confirmed. It appe...
Mar 18, 2019
Hi, My goal is to pull a list of orders using the fulfillment created at date. In the documentation, Shopify says to avoid using the updated_at field. What query should I use to pull a list ...
Nov 5, 2018
Hi, I am using the Shopify API to create orders in Shopify. How do I match the Shopify customer and a customer from my ordering solution? Here is some sample JSON that I send: Order ...
Apr 19, 2018
Hi, For stores with multi location inventory disabled, do I have to use the new inventory levels API to update stock? My app updates stock using the /admin/variants/123.json endpoint. Will th...
Apr 19, 2018
Hi, I am using the new inventory API to update product stock in Shopify. In my store, multi location inventory is off. How do I turn it on? Is that causing the error? I uninstalled and reinstal...
Jan 23, 2017
Hi, I would like to download a list of payouts for a 24 hour period, a list of their transactions, and fees. I have attached a screenshot of what I am seeking. https://postimg.org/image/i...
Nov 6, 2016
Hi, I am trying to pull a list of shipped orders. I am using the updated_at date, but some shipped orders fail to appear. Here is my request: GET https://x.myshopify.com/admin/orders.json?upda...
Sep 7, 2016
Hi, I have a Shopify order that has been shipped and fulfilled. If I add a payment to that order, does the modified date on the order change?
Jul 16, 2016
Hi, I am integrating my app with the Shopify billing API: https://help.shopify.com/api/charging-for-your-app When Shopify charges a customer, I want to pull this payment into QuickBooks. I h...
Jun 7, 2016
Hi, I am trying to add a transaction to an existing order. POST https://XX.myshopify.com/admin/orders/XX/transactions.json HTTP/1.1 Content-Type: application/json X-Shopify-Access-Token: XX...
Feb 9, 2016
Hi, I would like to update an order's tracking number and status in Shopify. https://docs.shopify.com/api/order#update Is there a way to find a Shopify order by the order number, instead of ...
Oct 22, 2015
Hi, I am trying to create an order, but I get this error: Request {"order":{"buyer_accepts_marketing":false,"cancel_reason":null,"cancelled_at":null,"cart_token":null,"checkout_token":null...
Oct 21, 2015
Hi, I am using the API to create an order. What fields are required? What does this request fail? POST https://XX.myshopify.com/admin/orders.json HTTP/1.1Content-Type: application/jsonX-Sho...
Jul 20, 2015
Hi, When a user uninstalls my app, I want Shopify to post store into to my site: www.mysite.com/integrations/shopifydelete?store=abc123 I saw the web hook details: https://docs.shopify.co...
May 16, 2015
Hi, I am trying to update a product variant's inventory, based on the API. I need to pull the product variant's ID. Is there a way to find a product variant, based on its SKU? My curre...
Apr 29, 2015
Hi, I am using the API to pull a Shopify order. It comes from the POS. It has no payment details. I see its source is POS and its processing method is direct. Does this mean it was paid by cash?&n...
Apr 9, 2015
Hi, When I query for orders, what time zone do I use? EST? Does the timezone change, depending on the store timezone?
Apr 6, 2015
Hi, I have created an app in the Shopify app center. When the user clicks get app, no code query string is returned to my website: ?hmac=XX&shop=myshop.myshopify.com&signature=XX×tamp=1...
Feb 23, 2015
Hi, I have a Shopify POS order and the API fails to show the item discounts. Original order: http://postimg.org/image/oa4atg2z1/ How come I cannot see the item discounts: http://post...
Jan 13, 2015
Hi, I am using the Shopify OAuth for my app. The code has worked fine, until this morning. Are there any technical issues with using OAuth today? Request POST https://jmatestshop.myshopify.c...
Feb 15, 2014
Hi, I am trying to pull a list of orders from my customer's account using the JSON API. He has a paid account. I am logged into his website: Here is my request: https://aaa.myshopify.com/admin/ord...
Jan 9, 2014
Hi, We recently released our Cloud Cart Connector for QuickBooks integrating QuickBooks Online and QuickBooks Pro, Premier, and Enterprise. Our system provides a two way sync that can update invento...
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User Activity
03-23-2024
Hi, I figured it out. Go to your Shopify app. Before you click manage listing, there is a test on development store option. The install of my app failed. They perform a GET request of all URLs under configuration > URLs. When I went to the URL withou...
Hi, I am trying to create an order in Shopify, using the API. Although the order syncs, the discount codes are missing. Here is my request: No discount appears on the order. Here is the response: "discount_codes": []Is my JSON incorrect? ...
02-27-2024
Shopify support said they are testing this URL:https://www.sslshopper.com/ssl-checker.html#hostname=https://inventory.connexecommerce.com/auth/sign-inI see no errors. Anything else I can try?
Hi, My app is Connex Inventory Planner. I receive this error. Here are my app URLs: https://inventory.connexecommerce.com/integrations/shopifyauthcallback My redirect URL is https://inventory-staging.connexecommerce.com/integrations/shopifyauthcallba...
Hi, My app URLs and redirection URLs are https://inventory.connexecommerce.comhttps://inventory.-staging.connexecommerce.com I still receive the app must be served over HTTPS. My app is called Connex Inventory Planner. All of my URLs passed in the SS...
Hi, I am trying to test installing my app on my development store. When I go to test app on development store, I am redirected back to my site. The parameter code is missing. This means I cannot obtain an access token, then send the user to Shopify t...
Hi, I am in the process of changing my fulfillment endpoints from the deprecated ones to the new ones, as per Shopify's request. I have added all of the necessary scopes, however, I am still receiving a 403 error that reads:errors=The api_client does...
06-23-2022
Hi, I have a client that uses Amazon pay and PayPal for Shopify sales. Can I download a payout using the Shopify API for Amazon pay and PayPal? Here is what I use for Shopify payments: https://shopify.dev/api/admin-rest/2021-10/resources/payouts I am...
Hi,I use this billing API:https://shopify.dev/docs/admin-api/rest/reference/billing/recurringapplicationcharge?api[version]=2020-10#create-2020-10Can I create the same annual billing? If so, please send me the code. If not, when will this code suppor...