Okay, so now I'm really angry because this issue is breaking our MailChimp integration.  We have the PayWhirl subscriptions app, and we had it configured to tag the customer with a tag like "SUBSCRIPTION-{{SubscriptionID}}-N" (where SubscriptionID is...

I'm having this problem too. An app created a bunch of tags that broke our Mailchimp integration because now we have over 5,000 customer tags (which don't get removed when you remove them from all customers - known issue).  There is a thread in the d...

I would prefer to disable this Customer Merge functionality. I have my own customer deduplication tools, whereas this one appears to not merge/preserve app metadata (i.e. Helium Customer Fields). An admin used this feature without my knowledge and no...

We have found a solution for our member directory that works well, but it's complicated. It was set up by an external contractor (Brad at https://tekha.us) on our behalf: - Using the Helium Customer Fields app (not free), we have a form that our memb...

Actually, I was wrong. They didn't stop, they just found a way to make the customers appear as enabled, which didn't show up in my filter.  However, upon further research, I did find that all such spam customers have "Online Store created this custom...

Bummer. Thanks for reporting this! I guess I'll create an automation in Mechanic to do this instead.

It looks like the spam accounts stopped being created in my store 12 days ago, so hopefully Shopify finally fixed the issue that was leeting this happen. Here's how you can bulk delete the accounts: 1. Create a customer segment that starts with the f...

Edit: Given the small number of physical tax-exempt products we sell, I was able to simply uncheck the "charge tax on this variant" checkbox on the relevant variants. 

Not the answer I was hoping for, but I appreciate the timely reply nonetheless.

Hi Mike, Our books are available in print and ebook format, and each title is combined into a single product with "print", "ebook", and "print+ebook combo" variants.  Does your automated compliance mechanism apply to ALL variants, or only those with ...

I don't seem to be able to edit my comment, but in viewing my MailChimp subscriber lists (since these customers got passed through to our MailChimp mailing lists!), it looks like the flood of 16,000+ email addresses (including variations of the same ...

It's really disappointing that Shopify has done nothing to help this, especially because accounts created this way are getting imported into our MailChimp mailing lists, leading to lots of spam! They've essentially turned every Shopify store into a s...

Oh Geez. I didn't realize this was a thing. I also want to disable this, and my blog RSS feeds!