Makes no sense at all... I feel your stress and disappointment because we are still going through the same situation. Anyhow, we reached to our theme developers and they told us that it has nothing to do with the theme itself. Perhaps on Shopify´s en...

We are currently using the Prestige theme from Shopify´s theme store.. So I guess this issue affects both external and internal themes. Normally external themes use similar coding or have been modified to be imported and work with shopify. Anyhow I f...

If I were to guess the cause... I think the issue started when @Shopify updated to their v2.0 themes. We actually have a paid theme from the theme store (Prestige) with some tweaks done it and the theme itself is a v2.0 theme. On the previous version...

Hello @aalkhanji,No answers on our end... I requested help from Shopify but no solutions... Instead they will offer you some payed app. Hope you get it fixed and if you ever do, please share with us how did you manage to get it resolved!

Hello  @florindeloiu,We haven´t been able to fix this issue ourselves nor received any assistance from shopify... We are on the same boat! Having sales and no visitors... Ridiculous! If you ever come across any solution or we do, we´ll post it here.....

Thank you for you reply DJ-UK,I guess this is a problem on shopify´s side... I have had orders and still not counting visitors. Anyhow what surprises me is the lack of answers from shopify experts. I hope everything gets solved so we´ll have one less...

For the past few weeks I have noticed that my Shopify store is not registering/counting any visitors.. Regardless of what device I use, if it´s a friend who visits, a potential customer.... Nothing!! The only visitors that are registering/counting I ...