That solution is not new, we have been able to do this for some time.  But many of us have so many customers, it would be too much work to go through and individually fix those orders,  which we do. 

Actually it's down 65% for the year... ouch!

Shopify's stock is down 8.5% today. We should all buy some, then go to the stock holders meeting and makes some demands. 

Thank you for what?  Another subscription, no thanks.  This is an issue Shopify needs to fix.   Add on are for enhancing your site, not fixing system wide issues. 

Since the development team does not look at this forum, it's recommended you hit up their support via both Email and Chat to voice your complaint.  Thanks!

12 years for me

Make sure you hit up both the Email and Chat support to voice your concern. 

But they can a least inform us why.  If you and so many other outsiders know about this inside working of shopify, then surely it's no secret to at least inform us all that it's impossible instead of wasting our time and supports time.   Really that ...

It's software, it can be fixed.  No need to tear down the whole system, they can fix it, they know they can fix it, they just have not yet, and refuse to explain why. 

I was just told by customer support:"We understand that this is a major frustration with our customers. It is being looked at. I just do not have information on the project.It is being looked at on a serious level." So if we all just keep hitting up ...

Just give up on the loyalty points.  Unless shopify can implement merging customers you will find yourself in an endless quest to find customers points and allow them to use em.    Then when you cancel the points feature, you will be left with pissed...

Keep hitting up their chat and email support for this issue.  

That could be true.  But why would they not let us know this?  At least it would settle it.    But they could also put a disclaimer popup when we do merge customers that would hold us responsible, and I am willing to take on that responsibility. 

Here is the latest I received from Shopify: Hey Kevin,Azhar from Shopify Support here, hope you have been well today.Just quickly reaching out regarding our conversation from earlier, I've just heard back from that technical team regarding your reque...

No one wants to pay for another subscription from Shopify, and rebuild their entire website, including transferring domain names.  Only to have to manually merge customers as they come on board.  And redoing and post dating all existing orders it eve...