Hi All - So I just talked to a customer on the phone that was trying to check out and said that he couldn't check out because after putting in his credit card info, he was sent to another screen whe...
Dec 23, 2015
Hi - How can I block customers from a specific country from placing orers? thanks
Dec 23, 2015
Hi - I am not sure what's going on, but in the last week we've gotten more fraudulent orders than real orders. What's your experience with fraud orders? how do you handle them?
Dec 23, 2015
Ho everyone - In the last 3 days about 60% of our orders have been fraudulent. Most of them come from Indonesia. I have a couple of questions. - how can I block orders from a specific country? ...
Nov 25, 2015
Hey guys - I have been running a web store for a couple of years now. I changed to shopify from 3D cart a year ago and it's been great. We did a succesful kickstarter and that has helped a lot. ...
Sep 23, 2015
Hi - I am getting a lot of fraudulent orders. In the last hour alone, I've had four high risk orders that are obvious that they're fraud. I immediattely cancel the orders, but why and I getting...
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User Activity
11-12-2021
Hi All -I truly believe that the way credit cards are handling chargebacks is illegal. I don't see how this cold possibly be legal.We have had several chargebacks this year where customers even admit in writing that they have the items, or that they ...
can you tell us more how you did this? Where in the settings did you turn it off?