Not to beat a dead horse, but inventory control is the most significant place that Shopify falls short of delivering excellence. Please innovate soon, for your sake. ... View more

Issuing a gift card kind of works. I can go to the order page and use the refund function and give the customer a refund for $0.00, and this will add the item back to inventory, and I can then issue a gift card for the amount of the order, and presumably the accounting will line up -  e.g. original order was for $1, refund was issued for $0, then gift card issued for $1, so no net change.   Shopify should build in the functionality to directly issue a refund via gift card. ... View more

I went into my store's admin and clicked on Settings and then Payments...all got that got me to was my payment gateways.  I see where you can issue a refund, http://docs.shopify.com/manual/your-store/orders/refund-order   ; but I don't see where there is an option to make the refund for store credit. ... View more

Can you do this for customers who order online? ... View more

Thanks for the insight. I had thought about the dummy account solution, but it is not exactly ideal. I have stitch integrated at the moment—can you manually enter an order in stitch? ... View more