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I see 3-years of hearing/reading 'I passed your feedback along to our team', yet no solution to this issue. And pushing an app as a solution to a problem caused by Shopify is not a solution at all. This just leads us to believe it's all about the mon...
Shopify will wait to see if it becomes popular first. Then they will disconnect the 3rd party software, and replace it with a 'FREE' version of their own that doesn't work half as well. As they did with 'KIT' and many others.
No comparison.
Hey Imogen, I hate to break it to you, but clearly you're not seeing things from the Shopify user side. Shopify email does NOT do the same things KIT did for us. I'm unsure why you and your colleagues continue to repeat the same mantra, but it's 100%...
The Kit app was very powerful, and saved a fortune in time and frustration in setting up marketing campaigns and quick ads to drum up more business. By comparison, Shopifys alternative is laborious and ineffective.
So let me get this straight. Shopify gladly offer a link that says ‘Contact Support’. Which logically means, if one were to click on that link, we can ‘contact support’. But what your saying is, Shopify don’t want to simply offer an easy way for thei...
I find it both extremely disturbing and distressing, that after amassing millions of paying businesses, and taking on the responsibility for hosting their online presence, Shopify goes to great lengths to avoid paying customers from contacting them d...
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