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There is no solution unfortunately as they are very rigid and unprofessional. I have discontinued working with shopify, They are ridiculous, they have suspended my account for reasons unknown, for some random complaint made by some random person. How...
Did anything happen after this? Did anyone help? I cant believe how Shopify customers are teated after working with them for so many years with a database of over 3000 products and a busy running store. This is shocking!  
I am facing exactly the identical situation here. I Have sent 8-9 emails to the Trust tea, BUT THERE IS NO ACKNOWLEDGEMENT and I received the email again today as though they have never read my emails providing proof that there was NO INFRINGEMENT. H...
Hi Victoria,This is really upsetting, its been so many days and no reply. I have no emails revert in inbox or spam. My emails were sent to legal@shopify team as support agents replied that it was not upto them to handle this issue. But how many days ...
Hi - Urgent! My store has been put offline by Shopify because some third party Chinese company has made a complaint that we had listed their products on our website without their consent. Firstly, we had not put it up without the consent, one of the ...
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