Nov 10, 2020
Hi, @shellyscott ! I've moved your post to our Design board so you can receive a better response from our community. While I understand you would prefer to modify code as opposed to usi...
Oct 27, 2020
Learn more about marketing while running your Shopify store in India. This thread is part of the Regional Support threads offered for merchants based in India. To see which other topics ar...
Jul 10, 2019
Jul 10, 2019
Jul 4, 2019
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User Activity
07-11-2021
Hi, @Hdaisma
Can you provide more context as to what is not working? Happy to help!
Hi, @RipaShoes
It looks like we’ll need to access your account in order to resolve this issue. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat...
Hi, @chengchangyu
We’ll need to access your account in order to resolve this issue. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or...
05-22-2021
Hi, @Kalindi
Do you meet all of the other requirements outlined here?
If so, we’ll need to access your account in order to resolve this issue. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be ...
05-22-2021
Hi, @strattonk
It looks like we’ll need to access your account in order to resolve this issue. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat...
05-10-2021
Thanks for following up!
It looks like there are no records set on the domain, which is odd since they should be set automatically.
We’ll definitely need to access your account in order to resolve this issue. While we’re not able to provide account-...
05-07-2021
Hi, @EuphoricE
What is your domain?
Also, what provider did you purchase it from? Happy to help!
Hi, @Brittnie
Sorry for the delay, were you able to get this resolved? It likely had to do with a brief outage we experienced on May 5.
In regards to not being able to contact our support, can you please let me know what happens when you visit our ...
04-27-2021
Hi, @MarcosVinylRace
It looks like we’ll need to access your account in order to resolve this issue.
While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through liv...
04-27-2021
Hi, Taylor
You will need to connect with our support team through our Help Center here. Once you log in and enter your question in the router, you will be presented with options to connect with our team directly. From there, we can help. To clarify, ...
04-23-2021
I'm afraid I'm unable to provide account specific support from here due to authentication. You can connect with our Support team through our Help Center here in order to have this issue resolved. Thanks!
04-22-2021
Hi, @tayloratDRF
When a Shopify Payments account is on hold, the Shopify account holder is sent an email with additional information. To resolve the issue, review this email and reply directly to it.
If you do not see an email regarding your payouts...
04-21-2021
Thanks for the update!
We’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit our Help Center and log in to your account t...
04-20-2021
Hi, @gopesh301
I would first and foremost check with your bank to determine why your cards are not able to be processed.
If they can see no problem, then we’ll need to access your account in order to resolve this issue.
While we’re not able to prov...
Hi, @qichefitness
To connect a third party domain to your Shopify store, you can simply follow these steps here.
If this does not help and you are still met with an error message, then we’ll need to access your account in order to resolve this issu...
My Accepted Solutions
| Subject | Views | Posted |
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| 1363 | 04-20-2021 01:20 PM | |
| 318 | 04-20-2021 01:08 PM | |
| 1862 | 04-05-2021 02:50 PM |
