Elle
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‎08-14-2021 11:14 AM
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Hi, @shellyscott ! I've moved your post to our Design board so you can receive a better response from our community. While I understand you would prefer to modify code as opposed to usi...
Learn more about marketing while running your Shopify store in India. This thread is part of the Regional Support threads offered for merchants based in India. To see which other topics ar...
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User Activity

Hi, @Hdaisma  Can you provide more context as to what is not working? Happy to help! 
Hi, @RipaShoes  It looks like we’ll need to access your account in order to resolve this issue. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat...
Hi, @chengchangyu  We’ll need to access your account in order to resolve this issue. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or...
Hi, @Kalindi  Do you meet all of the other requirements outlined here?  If so, we’ll need to access your account in order to resolve this issue. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be ...
Hi, @strattonk  It looks like we’ll need to access your account in order to resolve this issue. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat...
Thanks for following up! It looks like there are no records set on the domain, which is odd since they should be set automatically.  We’ll definitely need to access your account in order to resolve this issue. While we’re not able to provide account-...
Hi, @EuphoricE  What is your domain?  Also, what provider did you purchase it from? Happy to help! 
Hi, @Brittnie  Sorry for the delay, were you able to get this resolved? It likely had to do with a brief outage we experienced on May 5.  In regards to not being able to contact our support, can you please let me know what happens when you visit our ...
Hi, @MarcosVinylRace  It looks like we’ll need to access your account in order to resolve this issue. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through liv...
Hi, Taylor You will need to connect with our support team through our Help Center here. Once you log in and enter your question in the router, you will be presented with options to connect with our team directly. From there, we can help. To clarify, ...
I'm afraid I'm unable to provide account specific support from here due to authentication. You can connect with our Support team through our Help Center here in order to have this issue resolved. Thanks! 
Hi, @tayloratDRF  When a Shopify Payments account is on hold, the Shopify account holder is sent an email with additional information. To resolve the issue, review this email and reply directly to it. If you do not see an email regarding your payouts...
Thanks for the update! We’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit our Help Center and log in to your account t...
Hi, @gopesh301  I would first and foremost check with your bank to determine why your cards are not able to be processed.  If they can see no problem, then we’ll need to access your account in order to resolve this issue. While we’re not able to prov...
Hi, @qichefitness  To connect a third party domain to your Shopify store, you can simply follow these steps here.  If this does not help and you are still met with an error message, then we’ll need to access your account in order to resolve this issu...
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