Jennifer_McMill
Excursionist
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‎02-07-2023 12:03 PM
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I have a question about Google Merchant Center. It's great that shopify has it set up to push our items there for us...but I can find no place to put gender, age range, color, etc, easily when settin...
Is there a way to turn off the estimated ship time when a customer is checking out? We repeatedly get customers demanding to know where their package is b/c they paid for next day shipping and come t...
When we started our farm website/ country store I wanted a barn wood background but I’m seeing more and more websites go to a plain white background. What do y’all think? I think I’m going to change ...
Our page theme background is barnwood. But on our blog post pages, where there is a large amount of text, I'd rather the text be in a text box with a solid background color so it's easier to read. I ...
I need to create invoices for customers who are shipping gift baskets to multiple addresses. Is there a way to print multiple shipping labels without creating multiple orders? I need to d...
I have a customer that says she didn't receive the package but when I track it, (USPS Priority Mail) It says that it was delivered on Dec 6th. I tried to go to usps.com and file a claim and it ...
Hi! I need a box for customers to enter a gift message when they're purchasing a gift to ship to someone else. Can someone help with this?
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Can it be set up so that we can add an entire collection at a time instead of individual products? We have thousands of items. Something is bound to get left out if we have to do it by product name.
You can print from the app. it will give you the error message but if you click cancel on the error message, it will go back to the print label page.
 I found a workaround if you're trying to ship orders. Open your account on the app on your phone. It will let me open order, print packing slip, and then create shipping label. When you enter your dimensions and weight and click create shipping labe...
same here. I am getting the bad gateway message on the app as well when I try to print shipping labels. BUT if you click the x (or cancel) on the error message, it will go back to print label and I am able to print packing slips and labels from my ip...
Me too. I cant access it online or through the app!
I'm about to have a breakdown here. I've updated all my inventory 6 SIX TIMES with "track inventory".  Ive tried doing it through individual product editing and bulk editing. I've saved it waited for it to save before moving on and literally every mo...
I'm also working on this on our website and would like an answer. I also get error messages saying that color or age group aren't added but some of our items are all ages and available in different colors. It's great that shopify helps us link our it...
Also, if we can set up different shipping profiles, why can't we enter different package sizes in the different shipping profiles so that the dimensional weight would be figured?
Also I'm looking at the shipping profiles now, it should have an option to move an entire collection to the shipping profile and not have to select the items. For example if I want all shirts to be under a different shipping profile, I can't just sea...
I wanted to set it up where if someone purchased a certain amount they will get free shipping, but only on certain items b/c we have such a range of large/small, heavy/light. But when I go into set up a discount code or automatic option, neither have...
You can no longer select certain collections or products to qualify for free shipping. Is this a glitch or will it stay this way?
This is what i did, look at some of your tracking numbers and the 6 digits after 1Z are your account number. Call ups and I’ll have to see if I still have the number but you have to talk to the department that handles accounts. I told them what was g...
UPS closed the account but says that the request to close came from Shopify’s system. 
Ok, you're not going to like this. I talked to UPS this morning and they said that my shopify UPS account had been closed. They said it was a system generated closure, showing the account as inactive...even though we've been shipping hundreds of pack...
Yesssss we are in the same boat! That has been my hesitation with changing to usps. We’ve had similar problems shipping postal service they just aren’t reliable. And a lot of what we are shipping out are gift boxes and gift baskets, too big for usps ...
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