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I am really not sure what it will take to get this issue looked at by Shopify. Tax compliance is a big deal, and accurate tax reporting should be a given. The fact that there is no handling of tax amounts on partial refunds is simply not acceptable.
As it is not affecting their share price TSX:SHOP, it has not been prioritized. The result is an overpayment in taxes to CRA / IRS, which harms the merchant. I would really like to see movement on this issue. Given that recently they have enabled the...
We are a high volume / high dollar value store. Tax reporting on partial refunds (with restocking fees) is also a pain for us, as we are trying to use the Shopify finance report for our bookkeeping. Tracking this externally is not a good solution. We...
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