May
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‎05-16-2023 11:24 AM
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Hi, @Roee_Klinger! May here from Shopify. That is indeed weird! I just visited your site using Chrome, adjusted the view to an iPad Pro view, and I was able to see all three social med...
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User Activity

Hi, @Tran!   This is May from Shopify.   I love the idea of having your header elements all in one place. With doing this adjustment, it is important to note that you will want to keep your logo simple so that it doesn't overwhelm your header. Are yo...
Hi, @CurlGear!   This is May from Shopify. Welcome to our Shopify Community!   Thank you for posting your question here. Buy Button pulls the first variant that is listed on your product editor inside the admin. I do agree that this is not ideal, esp...
Hi, @Canabaxa!   This is May from Shopify.   Generally, when you uninstall an app, its code should also be automatically removed from your storefront theme. Have you tried clearing your browser cache or try a different browser and see if the icon is ...
Hi again, @devumi!   Sorry for misunderstanding your question! Thank you for getting back, and I'm glad that you were able to make it work!   For future reference, since you are using a theme made by Shopify, you get 60 minutes of complimentary desig...
Hi, @devumi!   May here from Shopify.   You can actually change the number of products per row displayed on your store from your theme editor. With the Supply theme, you can go to your 'Online Store > Themes > Customize', Then on the top right, there...
Hey, @Raymond_Matthew!   I totally understand where you are coming from, and I would love to help clarify them!   On my previous post, when I mentioned It outputs a Rich Text box on the theme setting, which lets you format text and links without hav...
Hi, @badhairdude!   This is May from Shopify, and welcome to our Shopify Community!   To answer your question, yes, you can add JavaScript in a blog post! You can take advantage of our Rich Text Editor (RTE) in order to add JavaScript. Before copy/pa...
Hi again, @Raymond_Matthew!   Thank you for getting back, and I apologize for the misunderstanding.   The document that you linked above is indeed RTE. It outputs a Rich Text box on the theme setting, which lets you format text and links without havi...
Hey, @Raymond_Matthew!   This is May from Shopify.   Just to clarify, are you trying to add HTML elements to your Rich Text Editor (RTE), or are you trying to configure your RichText in the theme settings? I have tested some HTML tags on my test stor...
Hi again, @Graham_Latham!   That's correct, the 100 variant limit also applies to automatic discounts.    Thank you again for your feedback. I do hope this limit can be increased in the near future.  
Hi again, @Graham_Latham!   That's a good question. At the moment, there isn't a way to increase the variant limit for discounts, however, I can understand why you would want to increase this limit, especially if you have a larger number of inventory...
Hey, @Graham_Latham!   May here from Shopify.   At the moment, creating a separate collection for variants is not possible, and you're correct that collections can only be created from complete products. However, you can create a discount code for sp...
Hi, @TDWisco! May here from Shopify. Welcome to our Shopify Community! Thank you for attaching a screenshot. That is very helpful! It looks like you might have set up your taxes to be included in your product prices. In this case, the total price of ...
Hey, @majornorth!   May here from Shopify. Congratulations on starting your new business!   Thank you so much for sharing your knowledge with our community! It looks like you've done a very thorough research and I really appreciate you posting here w...
Hi, @wremon.   This is May from Shopify.    I'm sorry to hear you've had a frustrating experience with our response time in the forums. Our team monitors forum posts regularly, but unlike our 24/7 live support, responses from Shopify Staffs in our fo...
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