I've created a ticket on 15th Jan about not getting payout for couple of sales. I didn't get any response yet except the automated reply. How long should I wait?
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04-07-2022
I understand there is nothing you can do. I got a reply from support highlighting the TOS where it says the new owner can still be ineligible for the shopify payments.That's brilliant way of doing business. There is nothing I could do except to send ...
04-05-2022
Is there any way to escalate this? I spent thousands of dollars to purchase this store. Now it is sitting there where I cannot do anything. All I get is replies that someone is looking into it.Since I purchased the site through shopify marketplace, S...
04-01-2022
Thanks again. Tried that as well. Got the reply but not resolved yet. I too hope this get resolved fast.
03-30-2022
It is not live support. The link takes to the same support page I had sent the support request. Is there any way to escalate this? It has been more than 2 days since I requested help.
03-30-2022
It's quite frustrating to experience this lack of support after purchasing store from Shopify Marketplace. I spent the money to buy the store but I cannot do anything with the store at this point without an activate payments.
03-30-2022
Thanks for the response. I contacted Support two days earlier, I didn't receive any response yet.
I bought a store recently, however when I tried to activate the payment I'm getting the following error."Could not activate Shopify PaymentsName has already been takenyou must disable Shopify Payments to use this provider"I contacted Shopify support ...