v=DMARC1;p=none

i followed the step by step instructions with my domain support peoplethey still werent getting through an my domain was being flagged.we finally fixed it with the txt file. then there was the problem with the shopify mailer domains being blacklisted...

after a week they "successfully removed the bounce suppressions"

this evening my notifications started again. 5 days later. no explanation. Just a mystery....

these are Global Block Lists and shopify should be getting its addresses cleaned, there is nothing the consumer can do

some of our email notifications get through and others are stopped. I can see that shopify use different mailer addresses and some are on Block Lists and som e are not

then the follow up email wherein the technician advises they cant help but someone else some other time might,,,, of i could go onto the help chat .... its Kafkaesque: Catherine1:05 pmHi Patrick, It's Catherine from the Shopify Support team. I apprec...

this is the typical exchange with the support staff : 02:50 Catherine (Support Advisor): Hi, this is Catherine, your Shopify Support Advisor!02:50 System: An advisor has joined the chat02:50 User Connection Message: User has connected02:50 Patrick Tr...

I have spoken again with my email and domain support. we can see that the emails are not arriving to the server. DO you have someone with the technical expertise to trace the delivery path of the emails? they can see where they are getting blocked at...

Hi Victoria, thanks for your reply but i do think its farcical.In short you are directing me to the "officical support channels" .... seriously???Did you even read my post? I am saying those very channels are inadequate, the call centre jockeys are i...

See this is part of the problem. Instead of having a smart reliable tech support team, shopify use bots and call centre operators who are frankly not up to the job. so then the customer has to go on the community forum to voice the frustration and 24...

several49352724491050064935334749353901 for starters ..  

I have tried several times to get support from the "technicians" regarding my email notifications not working.Each time they say they have fixed it.Still not fixed.I am stuck with these people who refuse to escalate to someone who knows what they are...

same. Shopify emails to Gmail specifically bad. emails from our domain to customers work fine, but the automated notifications to same address either dont get through or get flagged as spam (alot). hurts your reputation as customers have made expensi...