JoesIdeas
Shopify Expert
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‎04-12-2024 03:55 PM
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Bio: Hi I'm Joe! I've been helping Shopify stores for 10+ years. I'm also the creator of the Order Automator Shopify app, an awesome app to help you and yo...

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I did this tutorial: Authenticate server-side rendered embedded apps using Rails and Turbolinks in attempt to convert an embedded shopify app to use session tokens instead of cookies, and i...
Hi everyone, I've been working on this a few days and haven't been able to make the conversion from cookie based auth to session based auth. I ran bundle update shopify_app to get the latest version...
I read the docs https://shopify.dev/docs/pos/getting-started and did some searching but couldn't find good documentation around this. Can anyone please help with some info on how to make your e...
I'm trying to use the FulfillmentOrder REST API to get the assigned_location_id of all line items in an order. The problem is the API request fails because of permissions, even though permissions ar...
Hey store owners and fellow Shopify partners, do you ever deal with copyright infringement, stolen content, or fraudulent attacks from competitors? We're constantly battling shady Shopify partners s...
Hey fellow Shopify Partners, I've been talking with other partners about the growing problem of shady Shopify partners stealing content, posting fake reviews, and generally being fraudulent. Wonderi...
Hi everyone, I'm trying to find an inventory management app that does this: - Shows dashboard of sales by SKU on Shopify + Amazon FBA (by connecting to Amazon, not by importing FBA orders into Shopi...
I noticed that embedded apps aren't showing the purple underline for the active page anymore. I thought it was just an app I was working on, but then confirmed with multiple other apps (mine and oth...
Hello, I'm using the app bridge ResourcePicker and it works great, except it only retrieves the first 5 images, ignoring the rest. Steps to duplicate: 1) Select a product in the Resource Picke...
Hey professional marketers, I have a question for you: What strategies would you use for long tail promotion of a product? For example, this Aloha t-shirt: https://treetribe.com/products/aloha...
Using the Order Risk API, I'm seeing some orders return duplicate entries. All of the properties are identical except the ID, here's an example: {"id"=>1111111111, "checkout_id"=>22222222, "s...
I'm considering purchasing a Shopify app from a fellow Shopify partner. I would like to transfer the app into our partner portal, so it shows up in our apps section in the app store, but eve...
I'm following the instructions here: https://github.com/Shopify/shopify_api/blob/master/docs/graphql.md To make GraphQL calls with ShopifyAPI rails gem. It says it automaticall...
Tip Jar is live! <span class="lia-unicode-emoji" title=":party_popper:">🎉</span> -- apps.shopify.com/tip-jar-app Tip Jar is an app that adds a tipping feature to your site. Here's a demo: tip-jar-app.myshopify.com The widget, design...
I'm following the instructions here: https://github.com/Shopify/shopify_api/blob/master/docs/graphql.md To make GraphQL calls with ShopifyAPI rails gem. It says it automaticall...
I'm using the Date picker polaris component. It works great in web view: But in the Shopify mobile app the buttons are missing: How I tested: ...
Conversion rate optimization is key for maximizing value on ecommerce traffic. A/B testing is a cornerstone tactic of conversion rate optimization. If you haven't done much A/B test...
It would be cool if Shopify added churn % (for active users, not installs) and LTV to the analytics dashboard. I've been calculating by comparing the payments CSV between 2 months, and count...
I like contributing and being part of the community, feels good to help people so I comment on threads and click subscribe to thread to follow up if necessary. Shopify feature request: I'd l...
I've had first hand experience with blogging for SEO + conversion increase + lead gen, I know how to do it myself but struggle with a consistent way to create a repeatable, scalable solution for clie...
Is there a way to programmatically insert liquid code into the Thank You page with the Shopify API? I know of the ScriptTag API, but from what I've tested I can only inject client side JS wi...
I read the docs for the Analytics API and Shopify Query Language but I couldn't find the endpoint to get "added to cart". This metric is visible in the Shopify analytics dashboard, so I...
This is a strange one... I can't update a collection description without the collection featured image being deleted. Here's what happens (using the shopify_app gem with Rails): I u...
Anyone who's worked on customizing checkout pages with Shopify Plus, I have a question: Are you able to completely take over the checkout experience? For example, here's the goal I ...
Does Shopify show anywhere the data on conversion rate, add to cart %, etc per industry for Shopify stores? I googled around but couldn't find any from Shopify. I published an article abo...
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User Activity

Yes, it's your business you can implement any policies you want, just make it clear in your documentation. For "legally feasible" this depends on a lot of factors: you're location, the laws there, the type of products you sell, etc. I haven't heard o...
The first thing that jumped out to me was there was no branding, no content, just some products being sold. You're missing some key elements that gain trust and provide a positive user experience:- About page- Product descriptions- Product reviews- F...
Oof, sorry to hear they're not providing good support. Yeah it sounds like either TikTok or the TikTok App for Shopify you mentioned would be the ones that could solve this problem. Another workaround idea... you said there is no app creating TikTok ...
I would contact whoever "they" are from "they are splitting in to multiple orders". If it's an app, they can apply some logic to not create 2 orders separate orders. If that solution doesn't work, you could contact whatever app creates your TikTok or...
You could mark as paid and fulfill it, that should close it out. If the the location it's assigned to is a 3rd party and your only option is to request fulfillment, change to your own location, then you can mark as fulfilled.
If it says In Progress, it means that the fulfillment service assigned to that order has not yet fulfilled the order (or they have not updated it in Shopify). Contact the fulfillment service that manages that order and send them a screenshot + the or...
If you're talking about 3rd party marketplaces like Amazon, TikTok Shop, etc then yes I would adjust the fulfillment time there because they have requirements for shipping times.For your own website, I would do a test order using your email, then you...
I would do both. Amazon for quick access to a large audience. Shopify for a home base for your brand, and building your own customer base, email list, content to help your customers (and future customers), page dedicated to B2B inquiries, about page ...
To get help I recommend: - Explaining what is "Amazon importer"- Explain what you want to do exactly
I've seen this problem solved by changing the location of the fulfillment order. So you can do something like this: 1) If order shipping address is from USA but the fulfillment order / location is assigned the Australian warehouse, click the 3 dots i...
Check the tracking link (outside of Shopify). It sounds like they are pulling information from there, based on the shipping carrier and tracking you entered. If that's the case, you would want to contact the shipping company to see why it's not showi...
Check your Theme Settings, it may allow you to add individual products there, or it may show a collection. If it's a collection that controls that area, then you'd just add that product to the collection.
Hmm, yeah that sounds strange. Good testing strategy though, seems like you have it narrowed down. It sounds to me like it's a problem with the TikTok app that's creating the orders. There are likely logs with more details about why it didn't get cre...
What does TikTok Shop support say? Do they give any reasons, or any clues? Did you analyze the orders to see what's different, and do a test order similar to a rejected order, experimenting with the different order options to try and rule out why the...
Yes you have a few options (I used to own a couple Shopify stores and used a variety of methods). A) Contact businesses you want to partner with. Share with them your website and your vision, tell them you want to sell their products on your site. Wo...
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