Feb 4, 2017
We've been using Shopify POS for over a year now and although we like the look and feel of it, it has a few shortcomings that have caused major headaches for our accountant and the technical iss...
I've run into another issue related to refunds (see https://ecommerce.shopify.com/c/shopify-point-of-sale/t/issue-with-partial-refunds-and-partial-payments-on-orders-397447) This time it has ...
I've run into an issue where the "take payment" button for partially paid orders disappears after a partial refund has been issued, even if there is a remaining outstanding balance. The "Mark as Paid...
I've been trying for 4 hours to contact support. Called them 7 times and either was on hold for 30+ minutes or heard an automatic message saying that there were no gurus available and to try online c...
Jun 4, 2016
I am looking at swiching to shopify's physical gift cards but I am nervous that it will cause accounting issues. I saw in a (now closed for commenting) forum post that people were having issues with ...
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User Activity
This is helpful, but it doesn't fully solve the original issue. We need to be able to find a POS sale that has no customer attached, click "refund" and be given the option to refund the order to either cash, gift card, or the original payment method ...
The latest POS update, which adds two more screens (and loading screens in between them) to go through when adding each item to the cart from the smart grid, has made the checkout process way slower for our business. Also the way to add multiple of a...
Here’s a basic inventory feature I’m looking for (without needing workarounds or apps): The ability to set a minimum quantity threshold per product/variant, so that I can generate a report showing which products/variants I need to order. Having 4 law...
Hi Imogen,Thank you for the reply, but those solutions will not work for our business. Here's why:- We also sell houseplants at various prices from 8.99 to over $300, which we want to track the sales of separately from flower arrangements. If we use ...
I asked for this feature 8 years ago and it appears they still haven't added it. That's disappointing. At our physical store we sell flower arrangements at any price interval from $20-500. If anyone has found a solution on how to sell something like ...
06-26-2024
This link no longer works. Can someone update with a new template link that does work? I would like to generate these reports as well.
Hi Billy,Could you explain in more detail where you see the option to enable email delivery for gift card products? I just checked and I don't see it in the gift card settings or on the gift card product page.If you're saying for the customer to ente...
03-16-2024
Did you add the ability to print receipts at the time of sale? I saw in another thread that this was missing. I'm hoping to switch our company back to Shopify POS from Lightspeed, but we need the charge accounts to be handled just as smoothly.
Bumping this since it still isn't resolved. Just had a customer call and say how unprofessional it is to have to forward a gift card to the recipient, and I have to agree. It's embarrassing. Shopify, please add a "recipient email" field when customer...
I just had a customer complain about this and decided not to buy the gift card. Shopify please fix this.
