Thanks Nick for your detailed response. One thing I am still not clear on, these apps just convert the currency to display the same price in the customer's local/preferred currency? So for example, if I have a product priced at CAD 10.00, when a customer comes from the US (or switches their currency to USD), the price simply shows as USD 7.54. I'm actually looking for a way to create "multi-region pricing." So in my example, I want the US pricing to actually be USD 9 (or USD 10) for the same product. I also want the whole checkout process to be in the currency of the customer's choice. Right now we are actually using an app called "Bold Multi-Currency" on our site. It just provides a currency switcher and simply shows the product pricing in the converted currency. The other issue I have with this app is that when the customer goes to checkout, it switches back to Canadian. This is confusing to our customers - we already had several customers get confused and it led to abandoned checkouts. Any help here would be greatly appreciated. Cheers. Natasha @Nick wrote: Hi @Natasha_Husain, Nick here from Shopify. There are a couple of different ways you can go about this. The first way is through installing and implementing some geolocation/ currency conversion apps from the Shopify App Store and the second is by starting multiple stores one for each location. Starting multiple stores will more than likely take up a lot more time and could be more costly, so it could be worth exploring the currency conversion app route first to see if you can find one which suits your needs. There are several good currency converter apps designed to sell globally in the currency of the country the customer is visiting from. Let's take a look at some of these below: Auto Currency Switcher Currency Converter Plus BEST Currency Converter Regarding the shipping charges, this is something which you would need to work out with your shipping carrier or post office, it's not something Shopify would have a lot of control over. Depending on where you are located, Shopify Shipping could be a potential option for you here. If you are not eligible for Shopify Shipping you can still use Carrier Calculated Shipping (CCS) which calculates the best rates for each shipping zone you create based on the address the customer puts in. You can see more about how CCS works from the guide Shopify has here. I hope this helps and explains the reasoning behind the solutions provided and the best next steps to take for what you are looking for. Should you have any other questions about it or anything else, please don't hesitate to let me know. All the best, Nick
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Hello, What is the best way to implement my online store for customers who access from US, Canada, and the rest of the world? My store operates purely out of Canada however so the region-based redirection is not really because I have operations in the various regions, but more so for local pricing and shipping for the US, UK and RoW. I would like the site to display all the pricing in the customer's local currency and most important, charge them shipping accordingly - I get killed otherwise :) Sort of like how Nordstrom, Amazon, etc. does it. It would be great if the site could automatically detect where the customer is coming from based on their IP address and render the right store. I actually own the .com, .ca, and .co.uk domains of my site as well (foresight :)). Any help would be greatly appreciated. Thanks, Natasha
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Thank you Katy this is great help. I have a few follow-up questions to this adjustment:
How do I change the colour and font of that banner? What if I want it to be white with black text? I may also want to tweak the size of the font. I'm assuming this is all in the theme.scss.liquid file but want to be sure before I experiment :)
How do I control the same for the title bar in the "Collections List" page? See attached. I thought your suggestion would change it all but this page still has a different set of theme controls.
Your suggestion about domains and subdomains is spot on. However, I now have a follow-on question because you sparked the real question in my head :) What we are tryign to do is actually transfer our entire domain to shopify. As we are new to this, we initially bought our domain "www.themuslimmoon.com" from GoDaddy. Then we started building our website using WIX. Now, on our site, when the user goes to the "shop" section, they are redirected to our shopify pages. This is a bit of a clunky user experience and I am trying to transition everything over to shopify. Are you able to help me understand how I actually do that? I want to stop using WIX. This is why I'm asking you all these questions as I am trying to essentially replicate my entire website on WIX here in Shopify. They had an easy editor on Wix which allowed me to do everything. With these Shopify templates it's a little trickier to fit everything the way I want.
Looking forward to your reply. Thanks in advance!!
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I am currently using the "Debut" theme for my store and trying to figure out how to reduce the title bar of the collection pages. There is a THICK black bar with the collection title showing on each page and it looks really bad. On most PCs and laptops, the entire page is filled by the header and title section so the user has to scroll down to see my products. It would be nice if they could see my products right away and I believe reducing the black title banner is the trick. It looks better on a mobile phone but I'm not able to figure out where I can play around with this field both in terms of the thickness of the band, as well as the font size.
Any thoughts? I am attaching screenshots for reference.
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