We ended up switching over to Judge.me's free plan, and haven't had any issues. IIRC, the native Shopify Reviews app is now deprecated.

Another update here. I seemed to resolve the symptom by writing a new review for any of the affected products. This removed the erroneous star ratings. @Shopify Maybe it would be good to address the root of the problem because I don't think that copy...

Quick update about this issue - it would appear that the affected products were created by duplicating a previous product. It would seem that all the meta information stored under the spr.reviews metafield is being duplicated to the new product. Is t...

We have noticed an issue with our store where some products that have not yet received any reviews are showing a star rating. The star ratings are appearing on collection pages, and product pages. We are using Shopify's Product Reviews app. I have ex...

We are using Shopify's built-in local pickup feature and have two local pickup locations, however some items are only in stock at our secondary location. When viewing these items from the front-end, it shows "Pickup currently unavailable". The custom...